Everything you need to know about orders, delivery, returns and exchanges.
How can I track my order?
Once your order is dispatched, you will receive tracking details by SMS or email. You can also use the Track Order page and enter your order number to see the latest status.
How long does delivery take?
Orders are usually delivered within 3 to 5 working days. Remote areas may take a little longer.
What is your exchange policy?
If the size or fit is not right, you can request an exchange within the exchange period after delivery. The item must be unused, unwashed and in its original packaging.
What is your return policy?
If you receive a damaged or incorrect item, please let us know as soon as possible after delivery so we can resolve it quickly.
Which payment methods are available?
You can pay using the payment methods shown at checkout. Available options may vary depending on your location.
How do I choose the right size?
Every product page has a Size Chart link. Compare your measurements with the chart to pick the best size.
Can I change or cancel my order?
If your order has not been dispatched yet, we can usually update or cancel it. Please contact us as soon as possible after placing the order.